Please read the terms of use below very carefully before starting to use the application and benefit from its services. By using the application, you confirm your acceptance of the terms and conditions of use and agree to comply with the terms and conditions they contain. If you do not agree to these terms and conditions, we ask you not to use the application.
General provisions for subscription information:
Fill out and approve the registration form: You hereby agree to be bound by the usage agreement and undertake to accept the terms and conditions contained therein; As this agreement constitutes the entire agreement between the solutions space company as the first party and the service provider as the second party; This agreement may be amended from time to time by the first party without prior notice.
When using the web application, you guarantee that any information about the center provided by you is correct, accurate, valid and complete information in all respects, and the application has the right to use the data for any governmental purpose in the necessary cases.
You must inform us of any changes to the center's information by updating your membership information on the application or by contacting us.
You have full responsibility that any user who uses the web application through your account is aware of the terms and conditions of the application, and you are the one who guarantees this.
Continuing to use the application now or after the amendments to the terms of use confirm that you have read and abided by any new amendments to the terms.
Acknowledgment not to impersonate any person or other entity, or to use a fake name and a name for which it is not authorized.
This app uses the internet.
You acknowledge your full and sole legal responsibility for the accuracy of any materials, information, data and / or images that you upload and / or publish on the web application, and you also acknowledge that these materials and / or information and / or data and / Or the images do not prejudice or violate the property rights of third parties, and we require that the doctors be professional in the services they provide.
We reserve our right and our sole will to amend or delete any document or information or any content that is inconsistent with the previously mentioned terms of use.
The value of the subscription is determined according to what is shown on the website of the Unacita system in this regard.
After registering the account, choosing the payment method, and registering the payment card information, a monthly calculation will be made from the saved payment information.
When you use this application, you will be responsible for maintaining the confidentiality of your account and password in addition to restricting access to your device. You agree to accept responsibility for all activities that are carried out through your account.
e may, according to our absolute discretion, terminate, restrict or suspend your right to access and use the application without notice for any reason, including violation of the terms and conditions of use, or any other behavior that we may consider, at our sole discretion, to be unlawful or harmful to others, and in the event of termination, it You will not be authorized to log in to add new doctors, employees or services, but you can manage previous data.
The provider has no right to use the same email or mobile number to register in more than one center for any reason whatsoever, and the application administration has the right to freeze the violating accounts without incurring any responsibilities on the application.
In the event of any illegal use or a breach of the account of the provider, the application management must be informed of this use, and in the event that the application is not immediately notified, the administration does not bear any responsibility in this regard, and the password must also be changed to prevent this breach from occurring again .
The application administration will not be responsible in any way for any loss that may happen to you directly or indirectly, morally or financially as a result of revealing the username or password information.
All designs and pages in the web application are owned by the company that owns the application, and you have no right to obscure this data when sharing it.
It is prohibited to use any automated process to interfere with the application, or attempt to interfere with the proper functioning of the application.
It is not permitted to copy, reproduce, change, modify, derive works from, or create a public display, of any part of the web application content, without the prior written consent of the administration.
Ensuring an effective Internet connection to run the web application is the responsibility of the provider, and the application management is not responsible for this matter.
Note: The terms of use change from time to time because sometimes we may have to amend or add new terms and conditions to this agreement, so it is always preferable to follow the usage agreement page from time to time.
If you encounter any problem with this application or have any questions, please contact us through our available communication channels.
Terms of use of the application
When you use the application there are conditions that must be followed according to the following:
In order to benefit from the services provided by the application, you must register in it, and identity information, contact information and others will be confidential.
To complete the registration process, the application requires approval and commitment to the terms and conditions and the use policy, and the application reserves the right to amend the terms of use at any time and without prior notice, and that the user agrees that every visit he makes to the application will be subject to the terms of use in effect at that time.
And when you use the application, you agree not to do the following:
Taking any action that would reduce the evaluation of the application and violate the classification systems.
Download files that contain viruses or harmful code
Note: The application reserves the right to charge fees in the future for any of the services provided, provided that subscribers are notified of that.
Limitations and subscription information
The data provided by the service provider to identify his identity according to the following:
1- Name of the center
(necessary)
2-
Contact number (necessary).
3-
location (necessary)
4-
Email (required).
5-
Logo image (not necessary).
6-
Internal application settings to know the center's rules for managing
appointments.
7-
Internal application settings for the center, doctors and employees'
attendance.
Conditions that you must follow when managing your content
The following conditions must be met in the information that the provider publishes on the application, whether it is images, text or video clips:
That the content is consistent with the teachings of Islamic law and public decency.
The content should not violate applicable law and order.
The provider is fully responsible for the information provided by him, such as services, prices and pictures.
Undertaking the accuracy and correctness of the information and services provided.
That the images used are not outrageous.
The clips are free of music and legal prohibitions.
he content is free from any defamation, slander or offensive to anyone, as well as being free from obscene, pornographic, obscene or obscene content, as well as being free from suggestions, harassment, threats, or violence, and observing privacy and publishing rights.
The content is free from any impersonation of a real or legal person.
The absence of information from a third party, such as addresses, phone numbers and credit card numbers.
Based on the above, you must adhere to the general provisions for managing the content added to your account according to the following:
A pledge to protect the application and absolve it of its liability for any damages or obligations related to the provided content.
A pledge not to publish materials that violate Islamic law, law or morals, or that result in civil liability or otherwise.
The application administration has the right to remove the content in case of violation as it deems appropriate.
Agreement policy
1- The contract between the provider and the web application is for an indefinite period, and you have the right to terminate the contract at any time by contacting support.
2- The application has the right to terminate the contract with immediate effect at any time (by suspending your use of the application's services), in case you do any of the following:
Violate or breach any of the terms of use
If the application administration believes that the provider is misusing the application or service, it is not obligated to send a previous notice of termination of the contract.
Our application imposes some of the provisions that must be followed when subscribing to it, which are summarized as follows:
The administration of the application reserves the right to impose new fees / or cancel and / or review the fees for any of the services obtained during the use of the application or the service or both after notification of the provider at that time will be according to their desire to accept or reject.
If the application decides to impose new fees, you will be informed of this and you will be allowed to continue or terminate the contract.
The supplier must pay the subscription amount according to the payment policy.
Payment method is bank transfer.
In the event of a subscription fee and when no payment is made, the application will be suspended at the provider until the subscription is renewed.
Contracts and notices will be sent to the e-mail registered in the provider's account.
The provider bears the legal responsibility for not paying the subscription amount or renewing the subscription in the application
The application administration assumes no responsibility for any loss, damage or loss due to unauthorized access associated with the credit card data.
All fees are due with immediate effect according to the above mentioned payment mechanism, where a receipt for this transaction will be sent via the e-mail registered in its account.
The application will take all necessary measures to ensure that the payment gateway is available working well at all times.
The prices for services that are displayed on the page provided with the application can be changed by the provider.
The currency used is according to what is recorded on the Unaceta system's website in this regard.
Privacy and security policy:
The application respects the privacy of the provider and pledges the confidentiality of his account information, while using full encryption to protect the transmitted data.
The
application administration is committed to its responsibility to
fully and seriously protect the center's information, as the center's
information is stored on our servers that are protected by high-tech
hardware and software.
(The
provider is solely responsible when any third party accesses the
application using the provider’s confidential data registered with
us).
Law policy:
The laws in force in the Kingdom of Saudi Arabia are applied to all matters related to the use of this application and the use or reservation of any services through it.
Discounts and offers provisions policy:
The provider has the right to add the offers of the center’s doctors for the specified period and terminate them at any time.
The center is committed to providing all reserved offers, even if it cancels this offer.
The service provider has no right to manipulate or cheat the discounts offered.
When a patient is booked for an offer service, the service provider is not entitled later to ask the patient to pay the full amount without the deduction.
The administration of the application has the right to terminate any offer that does not suit the policies and provisions of the application.
The application administration has the right to terminate any offer of services that are not religiously or morally appropriate.
The application administration has the right to terminate any offers that are misleading or vague made by the service provider.
The service provider has no right to interfere with other users' systems.
The service provider is obligated that the offers presented in the center are similar to the offers shown in the application.
Notifications Policy
Notifications is a fast, safe and effective messaging service through the application that keeps the provider in constant contact with the administration of the application by receiving all notifications of evaluations and new services, financial operations, through the web application in the user's device at any time, including:
Receive notifications when the subscription period ends.
Receive notifications when there are evaluations for the center and for doctors.
Receive notifications when you receive a message from the application administration.
Support policy and customer service:
The application management trusts that its commitment to each provider means providing professional services at a high level of quality and continuing to develop it and therefore we initiate service and communicate with to anticipate care and exceed expectations.
In performing all our work, we are committed to professionalism and professionalism until the provider gets innovative services that meet her aspirations.
We have put in your service a qualified team of female customer service employees to take care of each provider with high efficiency and quality and we have invested in developing the capabilities of this team and raising its skills and we have relied on direct and effective communication channels with the customer care team so that each provider can follow their requests and verify their status and see the bookings registered in their account and not This is one of our services available to them, as the communication channels diversify to receive client requests around the clock 24/7.
In the event that you encounter any problem or inquiry you can contact us, customer service employees advise to help you and answer all your inquiries about application services.
Service Delivery Policy:
The application management has some service provider policies as follows:
Read the general terms and conditions of the application.
See the privacy policy used in the application and comply with.
When you register in the application as a provider of the service, there are things that must be followed to become part of the success of the application.
You must enter center information such as (phone number - email) as it is one of the basic conditions in the application.
The center must be documented by the licensing authorities in the Kingdom of Saudi Arabia.
The application allows the provider to enter the names of the employees in his khan (employees) and manage the doctors who manage their appointments and powers over them, in addition to their working hours.
The application allows the provider to enter doctors ’names in the doctors’ field and manage the services they provide and their working hours.
The application allows the provider, in the offers section, to add new offers to the center. You can also set a date for the start and end of the discounts to be stopped automatically by the application.
the provider can know its reservation reports from (Reservations reports) field.
The provider can learn about the evaluation of her employees by evaluating clients in (customer evaluation reports).
The provider can know the salon evaluation by the clients who have made reservations and experience its services through (Saloon evaluation report).
the application allows the provider to know its revenues from the beginning of its registration in the application.
The provider can know the reports of appointments and requests it has from the (appointment reports) and (requests reports) fields.
The provider can see the doctors ’evaluation he has through the ratings chart on the home page.
(If you encounter any inquiries you can contact us, you will be happy to serve you).
Content control policy
The application administration reserves the right to manage and monitor all the contents of the application and therefore we reserve the right to edit or remove any provider that publishes matters contrary to the objectives of the application and its terms and conditions.
Accordingly, when you agree to register for the application, you agree to the terms and conditions of the application and not to violate them.
These
terms and policies are constantly developing and improving, so
suppliers should review them periodically.
Inactive Account Policy
We always encourage providers to log in constantly and use the application when they register their own accounts to keep their account active. Be sure to log in and use the application at least every 6 months so that the account is not permanently removed due to inactivity for a long time.
Impersonation policy
Impersonation is a violation of the application management laws and accounts that impersonate a service provider or trademark may be permanently suspended or cause confusion under the application management's impersonation policy.
What can I do if my trademark is misused?
Service providers must report accounts misusing their trademarks by submitting a trademark policy complaint.
You may not violate the intellectual
property rights of others, including copyright and trademark.
A trademark is a word, slogan or phrase that distinguishes the service provided by the service provider.
What happens if this policy is
violated?
If we find that the provider violated
our trademark policy, we may suspend his account, and depending on
the type of violation, we may give it an opportunity to comply with
our policies, in other cases the account may be permanently
suspended.
If the provider believes their
account has been suspended in error, they can contact us.
Application security protection policy
No provider at all may violate or attempt to violate protection for the application:
Accessing non-intended provider information or accessing the internet server or an account that is not officially authorized to use it.
Trying to explore, examine or test the ability of the system or network, or attempt to penetrate the system or the levels of protection without being authorized to do so.
Attempting to interfere with or interfere with the service provided to any user as an anesthesia, including without limitation the spreading and sending of viruses to the application, overloading the application, sending chain messages, unwanted e-mail, or any other means that may harm the safety of the network.
Sending unwanted messages, including commercial offers or services.
You agree to not use system resources such as hardware or software, or any way to interfere or attempt to interfere with the application’s workflow or any activity or service provided by the application.
The application administration will investigate activities that may These violations involve and will cooperate with the relevant judicial authorities to prosecute and apply the necessary punishment.
Agreement approval policy
In order to become a member of the application, each provider must first fill in the registration data, then agree and pledge to adhere to the provisions of the usage agreement, and accordingly you agree with these supplied provisions responsible for making all the necessary arrangements in order to access the application, and it is also responsible It is also about ensuring that all users who access the application via its internet connection are aware of the conditions of this.
The application and their commitment to it. When viewing, using, or accessing the application or submitting any content or materials to the application, you agree to the terms of use as a binding legal agreement between the provider and the application without restriction or condition.
The term "you" will refer to any person or entity that offers Or use, login or submit any content to the application.
If you do not agree to the terms of use, you may not use the application.
The application reserves the right to amend the terms of use at any time without prior notice, and that you agree that every visit you make to the application will be subject to the terms of use that are in effect at that time, and that the continued use of the application now or after modifications to the terms of use confirms that the provider has read Accept and agree to be bound by these amendments.